Litprints.co.uk

1. Introduction

We, Litprints.co.uk, respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website [www.litprints.co.uk] and purchase our 3D digital models, 3D prints, or other services. It also covers your use of the user account system available on our website.

2. Data Controller

Litprints.co.uk is the data controller and is responsible for your personal data. If you have any questions about this policy, you can contact us at:

3. Data We Collect

We collect and process the following types of personal data:

  • Personal Identification Information: Name, billing and delivery address, email, phone number.
  • Account Information: Username, password, and purchase history when you create and use an account.
  • Financial Information: Payment details, such as credit/debit card information, to process your orders securely.
  • Technical Data: IP address, browser type, time zone settings, and usage data collected through cookies and similar technologies.
  • Product Preferences: Information related to your orders of 3D digital models and 3D prints.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To process your orders, manage your account, and deliver our products and services.
  • Consent: For marketing communications, if you have opted-in to receive newsletters or promotional offers.
  • Legitimate Interests: To ensure the security of our website, improve user experience, and protect against fraud.

5. How We Use Your Data

We use your personal data for the following purposes:

  • To Fulfill Orders: Processing and delivering your orders of 3D digital models or 3D prints, including managing payments, shipping, and providing customer service.
  • Account Management: Creating and maintaining your user account, providing access to order history, and securing your login credentials.
  • Marketing: Sending you newsletters and promotional offers (only if you have given your consent).
  • Website Improvement: Analyzing website usage and customer behavior to improve our services and product offerings.

6. Data Sharing

We may share your personal data with:

  • Service Providers: Such as payment processors and delivery companies, to handle your transactions and deliver your orders.
  • Third-Party Marketing Partners: Only if you have consented to receive marketing from them.
  • Legal Authorities: If required by law or in response to legal processes.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including complying with any legal, accounting, or reporting obligations.

8. Your Rights

Under the GDPR, you have the right to:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request correction of inaccurate personal data.
  • Erasure: Request the deletion of your personal data (the “Right to be Forgotten”).
  • Restriction: Request restriction of processing of your personal data.
  • Data Portability: Request transfer of your personal data to you or another service provider.
  • Objection: Object to the processing of your personal data, especially for direct marketing purposes.

To exercise any of these rights, contact us at [support@litprints.co.uk].

9. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure payment gateways, and regular security assessments.

10. Cookies

We use cookies to enhance your browsing experience and track your interaction with our website. For more details on how we use cookies, please refer to our [Cookie Policy] or you can change settings in your account menu.

11. International Transfers

In some cases, your personal data may be transferred outside the European Economic Area (EEA). When such transfers occur, we ensure that appropriate safeguards are in place to protect your personal data, such as Standard Contractual Clauses.

12. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page, with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data protection rights, please contact our Data Protection Officer:

Email: [support@litprints.co.uk]